Dairy/Frozen Manager

Company Name:
Natural Grocers
Dairy/Frozen Manager
Job Summary
The Dairy/Frozen Manager is responsible for the successful operation and profitability of the Grocery department as well as training, directing and monitoring all department staff.
Responsibilities
Inventory/Inventory Management
The Dairy/Frozen Manager is responsible for the ordering and replenishment or the Dairy/Frozen department
Ensuring that the department is full and in-stock and within company standards.
Top 100 sellers per department are in stock at all times.
Markdowns are done per company standards
Daily Department Conditions
The Dairy/Frozen Manager is responsible for:
Shelf tags, stock rotation, Cleanliness, merchandising, facing, returns and Back stock
Product Knowledge:
The Dairy/Frozen Manager is responsible for ensuring that:
He/she continues to increase product knowledge throughout their tenure
Provides knowledge based customer service at the highest level at all times
Management of Department Personnel:
The Dairy/Frozen Manager is responsible for supervising the labor in their department on a daily basis. (Setting the priorities, training, monitoring and coaching employees)
MOD (Manager on Duty) Responsibilities:
Department Managers are not only responsible for the success of their own department, but also for the overall success of the store. Therefore, all department managers are required to fulfill the duties of the Manager on Duty (MOD) on a scheduled basis.
Leadership and Professionalism:
All department managers are expected to be professional at all times and provide appropriate leadership for the staff and the store. Leader effectiveness requires treating people decently while at the same time successfully motivating them toward high performance in their work.
Department managers are expected to conduct themselves with the highest level of integrity, responsibility, and excellence. As a representative of the Company to our employees and our professional vendors, leaders are expected to represent Vitamin Cottage as a just, fair, respectful, caring, compassionate, and honorable company.
Department managers are expected to be leaders in the workplace, setting the standard of excellence required through their job performance and professional demeanor. It is expected that leaders will hold employees accountable and do so in a manner which is in line with the highest standards of professionalism and respect.
Although this is a general outline of job responsibilities all employees are expected to be hands on and do whatever it takes to get the job done and make the company thrive.
Qualifications:
1-2 years experience in retail and/or related experience.
Previous experience in natural foods and products is a plus.
Able to manage changing priorities.
Possesses excellent customer service skills.
Possesses a sense of urgency in the completion of tasks.
Is highly organized with great attention to detail.
Ability to stay focused with the task at hand.
Ability to take direction and follow through.
Must be cashier trained.
Proficient in MS word, excel and outlook.
Physical Requirements:
1. Must have the ability to lift 50 lbs, repetitive lifting up to 30 lbs.
2. Must be able to carry up to 50 lbs.
3. Requires the use of both arms and both hands with full range of motion.
4. Must be able to bend at the waist and knees, twist, push and pull.
5. Must be able to kneel, squat, and climb as needed.
6. Must be able to reach overhead and away from the body.
7. Must be able to stand for at least 90% of the time.
8. Must be able to walk for at least 90% of the time.
This job description is not an employment contract. It does not guarantee a job or that the above listed duties are the limit of responsibilities. The job and job description are subject to change with and without notice. Employees are required to accomplish any and all tasks assigned to him/her by their Store Manager and/or other corporate managers that may not be listed in this job description.

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