Customer Account Associate
Customer Account Associate
The Leslie Company is a national manufacturer of Loose-Leaf Binders, Index Tabs, Digital Text Printing and Presentation Folders. We have been located in the Olathe area since 1977. If you are looking for a career that is challenging and will never leave you bored, this position may be right for you!
Duties:
Provides product quotations and samples to distributors.
Writes up, tracks and follows through on all custom orders.
Tracks customer's orders through production and communicates any issues/changes to management and customers.
Services the customer by solving problems, gathering/transmitting information and delivering the highest quality product.
Attracts potential customers by answering product and service questions.
Maintains customer records by updating account information.
Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting/explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
Requirements:
Graphic Arts or Printing customer service/sales experience preferred.
College Degree.
Strong customer service skills.
Excellent verbal and written communication skills.
Strong multi-tasking, time management and organizational skills.
Proven self-discipline and self-motivation.
Team Oriented and willingness to learn.
We offer an excellent salary plus bonuses, paid vacation and holidays. Our benefits package includes paid health insurance and 401(k) matching program.
For more information visit www.LeslieCo.com
Estimated Salary: $20 to $28 per hour based on qualifications.
The Leslie Company is a national manufacturer of Loose-Leaf Binders, Index Tabs, Digital Text Printing and Presentation Folders. We have been located in the Olathe area since 1977. If you are looking for a career that is challenging and will never leave you bored, this position may be right for you!
Duties:
Provides product quotations and samples to distributors.
Writes up, tracks and follows through on all custom orders.
Tracks customer's orders through production and communicates any issues/changes to management and customers.
Services the customer by solving problems, gathering/transmitting information and delivering the highest quality product.
Attracts potential customers by answering product and service questions.
Maintains customer records by updating account information.
Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting/explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
Requirements:
Graphic Arts or Printing customer service/sales experience preferred.
College Degree.
Strong customer service skills.
Excellent verbal and written communication skills.
Strong multi-tasking, time management and organizational skills.
Proven self-discipline and self-motivation.
Team Oriented and willingness to learn.
We offer an excellent salary plus bonuses, paid vacation and holidays. Our benefits package includes paid health insurance and 401(k) matching program.
For more information visit www.LeslieCo.com
Estimated Salary: $20 to $28 per hour based on qualifications.
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