Senior Hardware Support Specialist Customer Service & Call Center - Olathe, KS at Geebo

Senior Hardware Support Specialist

U.S. Bank is seeking a Senior Hardware Support Specialist with break/fix support and installation experience to contribute toward the success of our technology initiatives.
Primary
Responsibilities:
Installs, relocates, and decommissions hardware, infrastructure, and data processing equipment.
Assists with audits, record maintenance, and spare parts inventory.
Watches and reviews error lights for physical equipment on the Raised Floors.
Assists with the creation of incidents records for resolution.
Helps with break/fix on-site support for all Raised Floor equipment.
Grants access to critical vendors and other business lines into the environments within a high-risk facility.
Successful applicants will exemplify US Bank's ethical principles of uncompromising integrity, respect for others, accountability for decisions and actions, and good citizenship.
Basic Qualifications
High school diploma or equivalent
At least 1 year experience with a data center operating environment, day-to-day operational requirements, and the operation of production systems and equipment.
At least 2 years experience with installing, relocating, and maintaining computing hardware, such as monitors, small CPU's, and printers.
At least 2 years experience within a total information technology (IT) environment.
Ability to work 6 p.m. - 6 a.m. shift on a rotating schedule which includes weekend availability.
Preferred Skills/Experience
Basic understanding in:
Telecommunications
Networking and communications hardware
Hardware installation and support
Storage hardware
Server hardware
Mid-range hardware
Hardware infrastructure
Technical troubleshooting
IT Environment
. Apply now!Estimated Salary: $20 to $28 per hour based on qualifications.

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